Terms & Conditions

Effective Date: 10/16/25

Last Updated: 10/16/25

1. ACCEPTANCE OF TERMS

Welcome to www.elisabethbertram.com (the "Site"). This Site is owned and operated by Elisabeth Bertram, a sole proprietor limited liability company organized under the laws of Washington State ("Company," "we," "us," or "our").

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and the Company governing your access to and use of the Site and the consulting, coaching, and facilitation services (collectively, the "Services") offered by the Company.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Site.

2. MODIFICATION OF TERMS

The Company reserves the right, at its sole discretion, to modify, alter, or update these Terms at any time. Any such modifications shall be effective immediately upon posting to the Site. The "Last Updated" date at the top of this document indicates when these Terms were last revised.

Your continued use of the Site following the posting of revised Terms constitutes your acceptance of such changes. You are responsible for regularly reviewing these Terms. If you do not agree to any modification of these Terms, you must immediately cease using the Site.

3. ELIGIBILITY

The Site and Services are intended solely for users who are eighteen (18) years of age or older. By using the Site or engaging our Services, you represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into this Agreement.

4. DESCRIPTION OF SERVICES

The Company provides professional consulting, coaching, and facilitation services ("Professional Services") primarily targeting clients in North America. The specific scope, terms, duration, and fees for Professional Services shall be set forth in separate written agreements between the Company and individual clients.

5. USE OF THE SITE

5.1 Permitted Use

You may use the Site solely for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any manner that violates any applicable federal, state, local, or international law or regulation

  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent

  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity

  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site

  • To introduce viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful

5.2 Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without the prior written consent of the Company, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials

  • You may store files that are automatically cached by your web browser for display enhancement purposes

  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use

6. PROFESSIONAL SERVICES TERMS

6.1 Service Engagement

All Professional Services engagements shall be governed by separate written agreements between the Company and the client. Such agreements shall specify the scope of services, deliverables, timelines, fees, payment terms, and any other relevant terms specific to the engagement.

6.2 Professional Advice Disclaimer

THE CONSULTING, COACHING, AND FACILITATION SERVICES PROVIDED BY THE COMPANY ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL, FINANCIAL, MEDICAL, PSYCHOLOGICAL, OR OTHER LICENSED PROFESSIONAL ADVICE.

The Company provides guidance, strategies, and recommendations based on professional experience and expertise. However, you acknowledge and agree that:

  • You are solely responsible for your own decisions and actions

  • Results from our Services may vary and are not guaranteed

  • Any information or advice provided should not be relied upon as a substitute for consultation with licensed professionals in relevant fields

  • The Company does not guarantee specific outcomes or results from the Services

6.3 Client Responsibilities

Clients engaging the Company's Professional Services acknowledge and agree that:

  • They will provide accurate, complete, and timely information as requested

  • They are responsible for implementing any recommendations or strategies

  • Success depends on factors beyond the Company's control, including client effort, market conditions, and individual circumstances

  • They will maintain confidentiality of proprietary methods, processes, or materials shared by the Company

7. PAYMENT TERMS

Payment terms for Professional Services shall be set forth in individual service agreements. Unless otherwise specified in writing:

  • Fees are due as specified in the service agreement

  • All fees are quoted in United States Dollars (USD)

  • Payment may be required in advance or according to milestone schedules

  • Late payments may be subject to interest charges and/or suspension of services

8. CANCELLATION AND REFUND POLICY

Cancellation and refund terms shall be specified in individual service agreements. The Company does not maintain a general refund policy and evaluates refund requests on a case-by-case basis.

9. LIMITATION OF LIABILITY

9.1 Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

THE COMPANY DOES NOT WARRANT THAT:

  • The Site or Services will function uninterrupted, secure, or available at any particular time or location

  • Any errors or defects will be corrected

  • The Site is free of viruses or other harmful components

  • The results of using the Site or Services will meet your requirements or expectations

9.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Site or Services

  • Any conduct or content of any third party on the Site

  • Any content obtained from the Site

  • Unauthorized access, use, or alteration of your transmissions or content

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

9.3 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF THE COMPANY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE SITE OR SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Site or Services

  • Your violation of these Terms

  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right

  • Any claim that your use of the Site or Services caused damage to a third party

11. CONFIDENTIALITY

11.1 Company Confidential Information

In the course of providing Services, the Company may share proprietary methodologies, processes, strategies, or other confidential information with clients. You agree to maintain the confidentiality of such information and not to disclose it to third parties without the Company's prior written consent.

11.2 Client Confidential Information

The Company agrees to maintain the confidentiality of information shared by clients during service engagements, except as required by law or as necessary to provide the Services.

12. GOVERNING LAW AND DISPUTE RESOLUTION

12.1 Governing Law

These Terms and your use of the Site and Services shall be governed by and construed in accordance with the laws of the State of Washington, United States of America, without regard to its conflict of law provisions.

12.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the federal or state courts located in Washington State. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

12.3 Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the Services, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue available legal remedies.

13. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.

14. WAIVER

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15. ENTIRE AGREEMENT

These Terms, together with any separate service agreements, constitute the entire agreement between you and the Company regarding the use of the Site and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

16. ASSIGNMENT

You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without the Company's prior written consent. The Company may assign these Terms at any time without notice or consent. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.

17. NOTICE

The Company may provide you with notices, including those regarding changes to these Terms, by email to any email address you have provided to the Company, or by postings on the Site. Notices sent by email will be deemed given twenty-four (24) hours after email is sent unless the Company is notified that the email address is invalid.

18. FORCE MAJEURE

The Company shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or fuel crises.

19. SURVIVAL

All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

20. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us at:

Elisabeth Bertram
Website: www.elisabethbertram.com
[Contact form available on website]

21. ACKNOWLEDGMENT

BY USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST NOT ACCESS OR USE THE SITE OR SERVICES.